Ukuphatha ukuxhumana kwebhizinisi nge-WhatsApp kungase kubonakale kuyinto elula, kodwa uma sihlola imithetho yezomthetho kanye nemithetho ye-Meta, izinto ziba zimbi kakhulu. Akukhona nje ukuthumela imiyalezo, kodwa nokuqinisekisa ukuthi ukusebenza kwenkampani yakho akungqubuzani nezinqubomgomo zogaxekile noma imithetho yobumfihlo yamazwe ngamazwe, ikakhulukazi uma unamakhasimende eYurophu.
Ukuze uvimbele isiteshi sakho sokuthengisa ukuthi singavinjelwa unomphela, kubalulekile ukuqonda ibhalansi ebucayi phakathi kokugcinwa kwabasebenzisi okuphumelelayo kanye nenhlonipho ephelele yedatha yabo yomuntu siqu. Ngezansi, sichaza konke okudingeka ukwazi ukuze udlule kulolu daba ngaphandle kokwenza amaphutha abizayo.
Imithethonqubo Yezohwebo kanye Nemikhawulo Ye-Meta
I-Meta ithatha okuqukethwe okugeleza kumaseva ayo ngokungathi sÃna kakhulu. Uma usebenzisa amakhathalogi ebhizinisi noma amathuluzi e-WhatsApp Business, kufanele wazi ukuthi umthwalo wemfanelo ophelele wokuthengiselana usezandleni zomnikazi webhizinisi. Lokhu kufaka phakathi konke kusukela ekuphathweni kwentela kuya ekuhambisaneni nemithetho yendawo.
Kunezinhlobo zemikhiqizo ezivinjelwe ngokuphelele futhi ezingabangela ukuvalwa kwe-akhawunti yakho ngokushesha. Isibonelo, ukuthengiswa kwemithi kadokotela noma yokuzijabulisa akuvunyelwe , futhi ukuthengiswa kukagwayi, ugwayi kagesi, noma noma iyiphi into ehlobene nokusetshenziswa kwe-nicotine akuvunyelwe.
Ngokuphathelene notshwala, umthetho ucacile: ukuthengiswa okuqondile kweziphuzo akuvunyelwe, yize izesekeli ezifana nezingilazi noma ama-cooler zivunyelwe. Ngokufanayo, ukuthengiswa kwezithako zokudla eziyingozi , njenge-steroids noma i-ephedra, kuvinjelwe, ngokwemigomo yesikhulumi.
Izikhali ezivinjelwe zifinyelela ezikhalini, ezinhlamvwini, naseziqhumeni, ngisho nasekuvimbeleni izindawo zokudubula kanye nezibhamu zomoya. Emkhakheni wezilwane, yize izinsizakalo zokunakekelwa kwezilwane kanye nokunakekelwa kwazo kuvunyelwe, ukuthengiswa kwezilwane eziphilayo noma izingxenye zomzimba zezinhlobo ezivikelwe kuwumugqa obomvu ongenakunqanyulwa.
Eminye imikhakha evinjelwe ifaka phakathi imikhiqizo yabantu abadala, amavidiyo avusa inkanuko, nanoma iyiphi insizakalo ephakamisa ucansi. Okunye okuvinjelwe uketshezi lomzimba, ukuthengiswa kwezitho zomzimba, kanye nemikhiqizo ethile yezokwelapha efana nama-contact lens noma amakhithi okuhlola izifo, kanti lokhu kuvunyelwe kuphela kubakhiqizi abangathengisi ngqo.
Ukuze ugweme izinkinga, gwema izinsizakalo zokugembula zemali yangempela, amakhasino aku-inthanethi, kanye nezinhlelo zokusebenza zokuthandana. I-Meta iphinde ivimbele noma iyiphi idivayisi evumela ukufinyelela okungagunyaziwe kwimidiya yedijithali , njengama-decoder noma isofthiwe yokugenca ifoni.
Okokugcina, ukubhaliswa kwedijithali, ama-akhawunti emidlalo, okuqukethwe kwe-PDF okulandwayo, kanye nomculo akuvunyelwe. Amamodeli ebhizinisi akhohlisayo, njengokumaketha kwamazinga amaningi, izinketho ze-binary, kanye nezimalimboleko ezincane ezingaqinisekisiwe , nawo ayajeziswa, njengoba kunjalo nganoma yimuphi umkhiqizo ophula impahla yobuhlakani yomuntu wesithathu ngokwenziwa komgunyathi.
Inselelo ye-GDPR ku-WhatsApp Business
Uma inkampani yakho inamakhasimende e-EU noma e-UK, umthetho i-General Data Protection Regulation (GDPR). Noma iyiphi inombolo yeselula noma ingxenye yengxoxo ibhekwa njengedatha yomuntu siqu futhi kumele iphathwe ngokucophelela okukhulu ukuze kugwenywe izinhlawulo ezingafinyelela ku-4% wenzuzo yonyaka.
Ukuze usebenze ngokusemthethweni, udinga isisekelo esiqinile sezomthetho. Ngokumaketha, okuwukuphela kwento esebenzayo imvume yomsebenzisi ecacile nenikezwa ngokukhululeka . Akwanele ukuthi bakunike inombolo yabo esitolo; kumele ukuthi bavumile ngokuqondile ukuthola ukuxhumana kokumaketha nge-WhatsApp.
Kunezindlela eziningana zokuthola le mvume. Ungasebenzisa ibhokisi elingakafakwanga uphawu efomini lewebhu, ukugeleza kokukhetha ukungena lapho ikhasimende liqinisekisa khona ngo-"YEBO" ngemuva komyalezo wokuqala, noma uhlelo lokukhetha ukungena kabili , okuwubufakazi obuqinile kakhulu uma kwenzeka ukuhlolwa.
Kubalulekile ukugcina irekhodi eliningiliziwe lokuthi ubani ovumelene, ngaluphi usuku, ngayiphi indlela, nokuthi yimuphi umbhalo oqondile abavumelene ngawo. Ngokufanayo, kufanele usebenzise ukunciphisa idatha , okusho ukuthi akunasizathu sokugcina amarekhodi eminyaka emihlanu edlule uma udinga izinyanga eziyishumi nambili zokugcina kuphela zokuphathwa kwakho kokusebenza.
Amalungelo Omsebenzisi Nokuphathwa Kwedatha
I-GDPR inikeza amakhasimende ilungelo lokufinyelela, okubavumela ukuthi bacele ikhophi yalo lonke ulwazi oluphethe ngabo, okuhlanganisa amathegi e-CRM kanye ne-metadata. Unezinsuku ezingu-30 zokuphendula lezi zicelo.
Lokho okubizwa ngokuthi "ilungelo lokukhohlwa" kudinga ukususwa noma ukungaziwa kwanoma yimuphi umkhondo wekhasimende uma licela, ngaphandle kokuthi kunesibopho esingokomthetho (njenge-invoyisi yentela) sokugcina idatha ethile. Ngakolunye uhlangothi, ilungelo lokukhawulela ukucubungula lihilela ukumisa noma yikuphi ukuxhumana ngenkathi impikiswano mayelana nokunemba kwedatha ixazululwa.
Ngokuphathelene nezikhathi zokugcina, kungcono ukuhlukanisa ngokusekelwe enjongweni: izingxoxo zokusekela zingagcinwa isikhathi sobudlelwano kanye nonyaka owodwa, kuyilapho amarekhodi ebhizinisi angagcinwa iminyaka emi-3 kuya kwengu-7 kuye ngomthetho wendawo. Oxhumana nabo abangasebenzi bokumaketha kufanele basuswe ngemva kwezinyanga ezingu-24.
Ukuphepha kobuchwepheshe akukwazi ukushiywa ngengozi. Kuyadingeka ukusebenzisa izilawuli zokufinyelela ezisekelwe ezindimeni ukuze abasebenzi abagunyaziwe kuphela bakwazi ukubona izingxoxo, basebenzise ukubethela kwe-AES-256 kwedatha egciniwe, futhi babe nephrothokholi yokuphendula ukwephulwa kwemithetho evumela ukwazisa iziphathimandla ngaphansi kwamahora angu-72.
Amasu Okugcina Amakhasimende Aphilile
Ngaphandle kwezici zomthetho, ukugcina ikhasimende akukhona "ukulibopha," kodwa mayelana nokudala uxhumano lwangempela. Isihluthulelo sisekuhlangenwe nakho komsebenzisi . Esikhundleni sokulixuba ngezaphulelo, zama ukulimangaza ngokuqukethwe okubalulekile, njengeziqondiso ezinolwazi noma imininingwane engalindelekile ephaketheni.
Ukuqonda ulimi lwezilaleli zakho kubalulekile. Awukhulumi nentsha ngendlela efanayo okhuluma ngayo nochwepheshe ophakeme; ukuguqula amakhodi okuxhumana nabantu kanye nezindlela zokuxhumana yikho okukhuthaza ngempela ubuhlobo nokwethembeka.
Ungesabi izikhalazo; empeleni, ziyimali yegolide. Ukuphawula okubi okuphethwe kahle kuyithuba elihle kakhulu lokusebenzisa ukuthuthukiswa komkhiqizo nokukhombisa ukuthi inkampani iyalalela futhi iyathuthuka.
Ukuxhumana ngemva kokuthengisa kungenye insika eyisisekelo. Ukuthumela umlayezo emavikini ambalwa ngemva kokuthenga ukuze uhlole ukwaneliseka kwamakhasimende kubeka uphawu lwakho njengolukhathalela umuntu , hhayi imali kuphela.
Ekugcineni, ukwethembana kutholakala ngokusobala. Uma wenza iphutha, livume bese ulilungisa ngokushesha. Ikhasimende elinomuzwa wokuthi inkampani ichwepheshile futhi ithembekile cishe lizohlala nawe isikhathi eside phakathi nomncintiswano.
Ukuze uphumelele ekuqondeni i-WhatsApp Business, kubalulekile ukuhlanganisa ukunamathela ngokuqinile emithethweni ye-Meta kanye ne-GDPR nesu lenkonzo yamakhasimende elenziwe ngezifiso, eligxile kubantu. Ukusebenzisa amathuluzi okuphatha idatha, ukugcina amarekhodi emvume asesikhathini, nokubeka phambili ulwazi lomsebenzisi kunamaqhinga okuthengisa anolaka kuzovumela ibhizinisi lakho ukuthi likhule ngendlela yemvelo nangokuphephile.